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Release: Australia · Updated: 2026-06-24 · Official documentation · View source

Build Agent configuration

Build Agent connects your instance to AI-powered design workflows. Set up the required application and MCP server connections to start using it.

Note: Build Agent is enabled by default to create apps with AI, for example in ServiceNow Studio. To use other Now Assist products, such as the app generation skill, disable Build Agent. For example, using the setting in your ServiceNow Studio preferences. For more information, see Use the app generation skill to generate apps.

Configuring Build Agent involves several sequential steps:

  • Installing the Now Assist for Creator application from the ServiceNow Store (Check your entitlements to determine whether you have access to this application.)
  • Activating the required plugins for your version
  • Establishing MCP server connections

Complete these steps to verify that all dependencies and integrations are in place before using Build Agent.

  • Install Build Agent
    For the Premium version of Build Agent, install the Now Assist for Creator application from the ServiceNow Store.
  • Build Agent plugins
    The plugins for Build Agent depend on whether you're using the free/trial version or premium version.
  • Connect Build Agent to a supported MCP server
    Connect a supported MCP server to Build Agent to access external tools and resources in the chat panel when building and editing apps.

Parent Topic:Build Agent