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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Enforce strict security for inbound SOAP

Strict security for web services requires that users meet Contextual Security requirements to access instance resources.

Before you begin

Role required: admin

About this task

Note: ServiceNow does not support digital certificates, digital signatures, or other digested token methods in SOAP web service calls.

To enforce strict security for web services connections:

Procedure

  1. Navigate to All > System Properties > Web Services.

  2. Select Yes for Enforce strict security on incoming SOAP requests.

    Note: To learn more about this property, see SOAP request strict security (instance security hardening) in Instance Security Hardening Settings.

Parent Topic:SOAP web service