SOAP direct web service API functions
The standard SOAP API is a set of small, globally defined functions that can be performed on a targeted resource.
The targeted resource (or table) is defined in the URL by the format https://<instance name>.service-now.com/<table name>.do.
| Method Summary | Description |
|---|---|
| insert | Creates a new record for the table targeted in the URL. |
| insertMultiple | Creates multiple new records for the table targeted in the URL. To enable multiple inserts, activate the Web service import sets. |
| update | Updates a existing record in the targeted table in the URL, identified by the mandatory sys_id field. |
| deleteRecord | Deletes a record from the targeted table by supplying its sys_id. |
| deleteMultiple | Delete multiple records from the targeted table by example values. |
| Method Summary | Description |
|---|---|
| getKeys | Query the targeted table by example values and return a comma delimited sys_id list. |
| getRecords | Query the targeted table by example values and return all matching records and their fields. |
| get | Query a single record from the targeted table by sys_id and return the record and its fields. |
| aggregate | Query using and aggregate functions SUM, COUNT MIN, MAX, LAST, and AVG. To enable the aggregate functions, activate the Aggregate Web Service Plugin. |
- Data Retrieval API
Data Retrieval API method summaries and descriptions. - Data Modification API
Data Modification API method summaries and descriptions.
Parent Topic:Direct web services
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