Web services

HTTP-based web services allow diverse applications to talk to each other. ServiceNow supports both inbound (provider) and outbound (consumer) web services.

Inbound web services

Inbound web services allow you to access and modify ServiceNow data using a client application.

Outbound web services

Outbound web services allow you to send SOAP and REST messages to external web service providers.

Note:

ServiceNow has partnered with Boomi to deliver Boomi API Management, a cloud-based platform that enables customers to discover, manage, secure, and monetize their APIs. Boomi supports full lifecycle API management, including governance, analytics, and API security.

Boomi provides documentation though their own portal, and customers requesting support with Boomi API Management will contact the Boomi support through their standard channels.

To get started, see the Boomi API Management listing on the ServiceNow® Store, which includes information about entitlements and required plugins, as well as a link to the Boomi API Management documentation.

Inbound web services
You can use any of several web services to integrate with ServiceNow applications, including REST, SOAP, JSONv2, and RSS.
Outbound web services
You can use any of several outbound web services to integrate with ServiceNow applications, including REST and SOAP.
Additional integration resources
In addition to employing inbound and outbound web services to integrate with ServiceNow apps, other resources are available to you, such as scripted GraphQL, Javascript, and API developer guides.
REST APIs
REST (REpresentational State Transfer) is a simple stateless architecture that provides standards between computer systems on the web, making it easier for them to communicate with each other.

Parent Topic:API implementation