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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Download the SQL API drivers on client machine

Download the ODBC and JDBC drivers from the ServiceNow store to your client machine to enable SQL API connectivity.

Before you begin

Role required: admin

About this task

After configuring the SQL API plugin on your ServiceNow instance, you must download the ODBC and JDBC drivers to your client machine. These drivers enable your Business Intelligence tools and data analysis platforms to connect to your ServiceNow data.

Procedure

  1. Go to ServiceNow Store.

  2. Search for SQL API.

    The SQL API Drivers page appears.

  3. Select Get.

    The ServiceNow SQL API Driver ZIP file is downloaded on your client machine.

    The ZIP file contains two folders:

    • ServiceNow SQL API- ODBC driver: This folder contains the ODBC driver executables for both 32-bit and 64-bit architectures, and a dependencies folder with JAR files.
    • ServiceNow SQL API- JDBC driver: This folder contains the JDBC driver JAR files.

Result

The SQL API drivers are downloaded to your client machine and ready for installation and configuration.

What to do next

After downloading the drivers, proceed to install and configure them on your client machine.

Parent Topic:Configuring SQL API