SOAP strategies
Retrieve the information that you need and make your integration more efficient.
- Use filters to limit the number of results
One way to make your web service calls fit within the 250 record limit is to think about the design of your integrating application. - Use a local data store to pull data from
If a large amount of data needs to be queried often, and the data does not need to be real-time, perform a sync of the ServiceNow table that you're interested in with your integrating application's data store. - Use Java/C#/PHP code to fetch the XML data using basic authentication
If a local data store is not an option, another way to get the data is to call the CSV/XML processor directly and then parse the results.
Parent Topic:Retrieve a large number of records using SOAP