Queue- Global

The Queue API (Advanced Work Assignment) provides methods to route a document to a queue.

This API is provided within the sn_awa namespace.

Requires the following:

• Advanced Work Assignment plugin (com.glide.awa)
• Role: awa_integration_user or admin

Parent Topic:Server API reference

Queue - get(String queue_id)

Gets a queue record by sys_id.

var queue = sn_awa.Queue.get("<queue_id>");
var workItem = queue.route({ 
    document_sys_id: "<sys_id>",
    document_table: "<table>"
});

Queue – route(Object options)

Routes an active work item to the queue object.

If an active work item does not exist for the specified document, this method creates a work item and set its fields accordingly.

var queue = sn_awa.Queue.get("<queue_id>");
var workItem = queue.route({ 
    document_sys_id: "<sys_id>",
    document_table: "<table>"
});