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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

GlideappCalculationHelper- Global

The GlideappCalculationHelper API is a scriptable object that provides methods that add items to an existing request or request the recalculation of the price of a request.

The methods for this API are used in global server-side scripts (script includes, business rules, etc.). There is currently no support for scoped applications.

Parent Topic:Server API reference

GlideappCalculationHelper - addItemToExistingRequest(String requestID, String catalogID, String quantity)

Adds a specific catalog item to an existing request. This API should be used only before a request (REQ) is approved. After the REQ is approved, the RITM process is not initiated.

NameTypeDescription
requestIDStringSys_id of the request to which to add the catalog item(s)
catalogIDStringSys_id of the catalog item to add to the request
quantityStringNumber (quantity) of the specified catalog item to be add to the request.
TypeDescription
void 
var catItemId = "04b7e94b4f7b4200086eeed18110c7fd";
var requestId = "6eed229047801200e0ef563dbb9a71c2";
var helper = new GlideappCalculationHelper();
helper.addItemToExistingRequest(requestId, catItemId, "1");

GlideappCalculationHelper - rebalanceRequest(String requestID)

Recalculates the price of all of the items in a specified request.

NameTypeDescription
requestIDStringSys_id of the request for which to recalculate the price
TypeDescription
void 
var catItemId = "04b7e94b4f7b4200086eeed18110c7fd";
var requestId = "6eed229047801200e0ef563dbb9a71c2";
var helper = new GlideappCalculationHelper();
//Add an item to the request
helper.addItemToExistingRequest(requestId, catItemId, "1");
//Re-calculate the price of the request after adding the item
helper.rebalanceRequest(requestId);