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Use the REST API Explorer › REST APIs › Web services › API implementation › API implementation and reference
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Read the inserted incident

Use a GET request to view a record.

Before you begin

Role required: admin, web_service_admin, or rest_api_explorer

About this task

Use the REST API Explorer to send the following request:

GET https://instance.service-now.com/api/now/v1/table/incident/{sys_id}

Use the sys_id from the POST response Location header to run a GET request.

Procedure

  1. In the top-left of the REST API Explorer, click Retrieve a record (GET).

  2. In the Path Parameters section, select the incident table.

  3. In the sys_id field, enter the sys_id of the record you created.

    The record sys_id appears as a 32-character string at the end of the POST response Location header.

  4. Click Send.

    The response body contains a text representation of the record. You can control the format of the response, such as JSON or XML, using the Response Format field.

    The response also indicates the Status code and Execution time (in milliseconds) of the request.

Image omitted: rest-api-exp-get-response-2.png
REST API Explorer GET response

Parent Topic:Use the REST API Explorer