Add a push notification message content record

The push notification message content record contains the location users are directed to when they tap on a notification, as well as the appearance and layout of the notification.

Before you begin

Role required: admin

Complete the Push Notification Message Content form to:

• Name the notification.
• Select the mobile application to which the notification is sent.
• Optionally, customize the appearance of the notification message.

This information is saved in the Push Notification Message Contents [sys_push_notif_msg_content] table.

Procedure

1. Navigate to System Notification > Push > Push Message Content.

2. Select New.

3. In the Push Message Content form, fill in the following fields:

(function buildJSON(/*GlideRecord*/ current, /*String*/ message, /*Object*/ attributes) {

 var json = { 
   "aps": {
     "alert": {
       "title": current.push_title,
       "body": sn_cs.VASystemObject.getTextValueForMessage(current.message_id)
    },
      "sound": "default",
      "thread-id": "launch_virtual_agent"
  }, 
  "type": "launch_virtual_agent"
};

 return json;

})(current, message, attributes);

1. Select Submit.