Configure product capabilities

Configure product capabilities, adoption roadmap templates, and capability usage tracking to measure how customers use your products.

A product capability is the higher-level ability of a product to solve a problem or deliver value. By defining capabilities and tracking their usage, customer success teams can monitor adoption, identify expansion opportunities, and demonstrate the value customers receive from your products.

• Create a product capability record
  Create a product capability record and associate it with one or more capability usage records.
• Define a product adoption roadmap template
  Create a template that defines a pre-configured adoption strategy with products or capabilities organized into lanes, that can be customized as needed.

Parent Topic:Configure customer success