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Customer success › Configure › Customer Success Management
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Configure the Data context engine

Configure the Data context engine to collect data from different data sources and associate it with a relevant context table.

TaskDescription
Define the data sourceSpecify whether data is being collected from PA indicators, external sources, or calculated metrics.
Configure the Context Engine MapperAssociate the data source with an engagement, success outcome, or product usage table, and specify the record in the context table for which the data is applicable.
Configure DCE VisualizationsConfigure and display metrics based on context and product usage patterns.